ACCOUNTS
All personal credit accounts should be paid prior to check out. Personal cheques are not accepted.
  
AIR CONDITIONING
Individual units in all rooms. Air circulation and temperature in your room can be regulated by the individual controls provided. Please keep door closed to prevent condensation within the room.
  
AIRLINES / AIRLINE TICKETS
Contact the Guest Relations officer. Please dial number "7".
  
BABY-SITTER SERVICE
Contact the reception desk. Please dial number "1".
  
BAGGAGE
Contact the bell desk for left luggage service.  Please dial number "2".
  
BARS
"Captains Deck"-Lounge bar, "Splash"-Pool bar and "Garden of Eden" Restaurant bar.
  
BUTLER SERVICE
A 24 hour butler service will be provided to all deluxe rooms and suites.
  
BILLS
Contact Front Office Manager for any queries.  Bills should be settled prior to departure at the reception cashier.
  
CONFERENCES / CONVENTIONS
Please contact the Food & Beverage Manager.
  
COFFEE SHOP- 'TOP DECK' LOCATED ON THE 2ND FLOOR
Open 7 a. m. to 11 p.m.  An exclusive fine dining table d'hote menu is available nightly.
  
CREDIT CARDS
We honour the following credit cards - American Express, Mastercard, J.C.B., Visa cards and Golden key.
  
CURRENCY EXCHANGE
Currency can be exchanged at the reception desk cashier 24 hours of the day.  Daily exchanged rates are displayed at the front office.
  
CHECK-OUT TIME
Check-out time is 12 noon.  To extend your stay please contact the Guest Relations Officer.  Please dial number "7".
  
DOCTOR
The hotel doctor is available 24 hours, please contact reception.
  
DO NOT DISTURB SIGN
A digital indicator outside your room door will indicate "DND" when the bedside panel knob is activated, or place "DND" sign on door knob outside your room door.
  
DISCOTHEQUE / NIGH CLUB
The chameleon Discotheque / Night Club is located on the ground floor and it is open from 9.00 p.m. onwards.  Please refer to the daily entertainment programme.
  
DRESS CODE - AT DINNER
Smart evening wear for Ladies and long pants, shirts with shoes for Gents.
  
ELECTRICITY
230 volt - 50 cycles.
  
E-mail / INTERNET / FAX
Please contact the Reception by dialing number "1" or Guest Relations by dialing number "7"
  
EXTRA BED
Please contact reception.
  
FLOWERS
Contact the Executive Housekeeper.  Dial number "8".
  
FIRE SAFETY AND EXITS
All rooms and floors are provided with smoke detectors.  Please refer to the fire exit plan behind your room door.  Please dial "O" in case of fire.
  
INDOOR GAMES
Table tennis, squash, billiards, snooker are some of the games available.  Please contact reception.
  
IRONS / IRONING BOARD
Irons & Ironing boards are available on request.  Please dial number "8"  Please avoid ironing on the chest of drawers in your room and damaging them.
  
LAUNDRY
Laundry bags and lists are available in all rooms.  Collection will be by valet daily before 9.00 a.m.  For express service please dial number. "8".
  
LOST AND FOUND
Please contact reception.
  
MAIL / MESSAGES
Contact reception
  
OUTDOOR GAMES
Tennis, badminton, volleyball and water-sports.  Please contact reception.
  
PETS
Pets are not permitted in any area of the hotel.
  
PHOTOCOPYING / POSTAGE STAMPS
Please contact bell desk - dial number "2".
  
RECREATION - OTHERS
Sauna, massage and gymnasium located on the ground floor.
  
RESTAURANT GARDEN OF EDEN
The restaurant is located on the ground floor.  Service hours are as follows:
B'fast  - 7.00 a.m. - 9.30 a.m.  
Lunch - 12.30 p.m. - 2.30 p.m.  
  - 1.00 p.m. - 3.00 p.m. (Public Holidays & Weekends)
Dinner - 7.00 p.m. - 9.30 p.m.  
  
ROOM KEYS
Room keys should be handed over to reception when you are out of the hotel and on checking out.  A charge of Rs 2500/- will be made for lost room keys.
  
SAFETY DEPOSIT BOXES
Safety deposit boxes are provided in all rooms. Please refer to operating instructions.
  
SEA BATHING
Generally safe, however, we advise you to be sure the Life Guard is in close vicinity.  Look out for the red flag.
  
SECRETARIAL SERVICES
The hotel is patrolled 24 hours a day
  
SUN BEDS
Available at the pool side, free of charge.
  
SWIMMING POOL
Open from 7.00 a. m. to 7.00 p.m. daily.  Showers are located by the pool side.  Pool towels are placed in the Room.
  
TELEPHONE CALLS
International direct dialling facilities are provided in each room.  Dial "#2" to get direct dialing facility.  If you experience difficulties getting international calls or any other assistance please call Operator by dialing "0".
  
TAXI
Please contact the bell desk - dial number "2".
  
VISITORS
Resident guests are kindly requested to refrain from entertaining any non residents in the bedrooms.
  
WAKE UP CALL
Please contact reception.